Key Questions Answered for Importing Cars form China
Get Expert Guidance on Buying, Payment, Logistics, and More
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(1) Receipt: It’s proof the shipping company (carrier) has received your goods. Imagine it as a store receipt, but for international shipping.
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(2) Details: It lists everything about your shipment, like the type, quantity, and destination of the goods, similar to an itemized shopping receipt.
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(3) Contract: It acts as a simple agreement between you (the shipper) and the carrier, outlining their responsibilities for transporting your goods safely.
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(4) Think of it as a one-stop shop document for your shipment, crucial for smooth and secure international trade.
Cost and Freight; a term of sale meaning that the price charged or quoted by a seller for a shipment does not include insurance charges, but does include all costs to a named port of discharge.
Cost, Insurance and Freight; a term of sale meaning that the price charged or quoted by a seller includes insurance and all other charges to the named port of discharge.
A person or company authorized by international customs authorities to certify and manage shipments between countries. (i.e., they handle the customs clearance process for your vehicle).
A document required by Customs to determine the true value of imported goods for assessment of duties and taxes.
Estimated Time of Arrival; the date and time an air, sea, or rail journey is expected to arrive at a named city or port.
Estimated Time of Departure; the date and time an air, sea, or rail journey is expected to depart from a named city or port.
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(1) Gmhcar’s price for the vehicle and all the domestic handling fees before loading the vehicle onto a vessel or a train.
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(2) Free on Board; a term of sale in which the price charged or quoted by a seller includes all charges up to the time the goods are placed on board a vessel at the port of shipment.
A person or company that arranges for the transportation of cargo from the port of discharge to the vehicle’s destination country.
An agency responsible for handling shipments and cargo at ports on behalf of shipping companies (i.e., they represent the shipping company).
Telegraphic Transfer Copy; the paper copy of a bank transfer.
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(1) Port of Discharge: This is the nearest port where the vessel will unload your cargo.
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(2) Vehicle Destination: Please specify the country where the vehicle will be registered and used.
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(3) Consignee: This refers to the intended owner of the vehicle. Please provide the consignee’s full name as well as the name as it appears on their passport or ID, complete address (no abbreviations), and phone number(s). It is crucial to provide all consignee information to receive your Bill of Lading (B/L) from the shipping company.
- Note: Incomplete or misspelled consignee information may result in delays and additional fees for B/L amendments.
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(4) Notify Party: This person will be contacted by the shipping agent to report the confirmed arrival date of your vessel at the port. If you have a private clearing agent, you may list them here. Otherwise, you can simply write ‘Same as Consignee.’
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(5) DHL Delivery Address: This information is necessary for us to send your documents, including your B/L, via DHL courier. Please provide the recipient’s full name, complete address (no abbreviations), and phone number(s). Incomplete information may lead to delays in document delivery.
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(1) Your booking may be delayed by the shipping company if the full name and address of the consignee are not provided. Complete information is necessary.
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(2) The consignee’s name must not be misspelled. Even the smallest error can result in a Bill of Lading (B/L) amendment, which may incur additional fees and time.
Once the vessel departs from the Chinese port, you can check the sailing information at any time via the shipping company’s website.
The changes and delays in the shipping schedule are typically initiated by the contracted shipping companies. As the exporter, we do not have the authority to interfere with their decisions.
The shipping agent will inform the Notify Party provided on the Bill of Lading (B/L) about the arrival of the shipment. Alternatively, you may contact your shipping agent directly approximately one week before the estimated time of arrival (ETA) of the shipping vessel. Please ensure to communicate with your shipping agent for the most up-to-date information.
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(1) Bill of Lading (B/L)
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(2) Insurance document (if your purchase is CIF)
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(3) Commercial invoice
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(1) Inspection Certificate
Unfortunately, we are unable to provide two sets of B/Ls. Shipping companies typically issue only one set of B/Ls per shipment, regardless of requests for additional copies.
Gmhcar will arrange for your purchased product to be shipped to your final port of destination. The shipper in charge will provide you with all the standard documents required to release the product from your port, including 1 original Bill of Lading (B/L) document, 1 Commercial Invoice of the product, and 1 original inspection certificate (if any). Upon the product’s arrival at your port, it becomes your responsibility to receive the car at the port and complete the necessary procedures. With the documents provided by Guazi, you or your designated clearing and forwarding agent will be able to release the product at your port.
You may contact us via the reserved company contact information, and our staff will provide you with the company bank account.
We primarily accept payment in US Dollars. However, Chinese Yuan is also accepted under certain circumstances. If you wish to transact in a currency other than those mentioned, please consult with us.
After submitting your payment to your bank for wire transfer, you will receive a Telegraphic Transfer Copy (TT Copy) as proof of your transaction. If the TT Copy is not immediately issued by your bank, a deposit slip can serve as a temporary replacement.
Once you confirm the vehicle purchase with the salesperson and obtain the latest vehicle quotation, you need to make the advance payment within 24 hours.
Please allow a minimum of three (3) business days for your wire transfer to be reflected in our bank account. While this delay may cause some inconvenience, it is the average time required for interbank transactions. Rest assured, once the payment is received, we will promptly proceed with processing your order.
We apologize for the inconvenience. Unfortunately, we are unable to assist directly in this situation. We recommend contacting the recipient of the mistaken payment and requesting them to transfer the funds to our account within the payment deadline. Once the payment is received, we will proceed with the shipping process for your purchased product. If you need further assistance or have any questions, please don’t hesitate to contact us.
The buyer is responsible for covering all bank charges. Please ensure to confirm the cost of these fees with your bank before finalizing the purchase agreement with our staff.
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(1) Find a product you like from our stock list: https://gmhcar.com/
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(2) Send an inquiry and provide us with your information to receive feedback or an invoice for the desired product. The invoice will include all payment details, such as purchase conditions, payment destination bank account, deadlines, and payment method.
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(3) Take the invoice to your preferred bank and make the payment as stated. Share the T/T copy within 72 hours of invoice issuance to secure your purchase.
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(4) Receive purchase confirmation, shipping & other details from Gmhcar.com agents.
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(5) Receive B/L and other standard documents upon shipment of the product.
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(6) Upon arrival of the product at your port, receive it. The time to receive the car will depend on when payment is made and your final destination.
For export rules and procedures for your country, including pre-export inspection lists, please contact your country’s relevant government authorities. It is also strongly recommended that before importing a vehicle, you research what is expected of you as a vehicle importer in your country and understand all the risks and responsibilities.
We maintain an extensive inventory of over 100,000 vehicles, which is updated daily with new additions and changes.
Please feel free to use our sourcing service if your desired vehicle is not currently listed on our website. Please click “Contact Us” for assistance.. Our dedicated staff will make every effort to locate the vehicle that best fits your requirements.
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(1) Find the vehicle you are interested in.
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(2) Click on the ‘Inquire Now’ button for that vehicle, located on the right side of the page.
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(3) Fill in the details in the form.
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(4) Confirm your inquiry by clicking ‘Inquire Now’.
A contract is formed between you and the owner of the product (as named on the invoice) when we send you a ‘Payment Confirmation’ email for that product.
As long as you meet your payment terms (72 hours for providing the T/T copy and 120 hours for payment confirmation at our bank, from the time of invoicing), the product will be reserved for you.
A vehicle is ‘Under Offer’ when a customer has made a formal offer to purchase the vehicle, but we have not yet confirmed the customer’s payment. If the offer is accepted and we confirm the customer’s payment, the vehicle becomes SOLD and is no longer available to other customers. If the offer is declined or expires, the vehicle remains in inventory and is available for other customers to make an offer.
No, the FOB prices listed on Gmhcar.com do not include additional costs such as freight, storage charges, taxes, and duties. The term ‘FOB price’ on our platform specifically refers to the price of the vehicle and all the domestic handling fees before loading the vehicle onto a vessel or a train. When purchasing a vehicle from us, you should add freight charges to the FOB price. Additionally, upon receipt of the vehicle, you will be responsible for payment of import duties, taxes, and any other applicable fees required by your country or port of discharge. We recommend contacting your local authorities or a reputable clearing agent for further details.
In order to assist you in making an informed purchase decision, we offer up to 30 detailed images of each vehicle in our inventory.
No, the vehicles we sell are Chinese vehicles that have been previously owned and operated in China. Therefore, any manuals provided with the vehicle will be in Chinese.
Yes, we list the year of manufacture. You can check the “Date of Manufacture” in the vehicle card.
Spare keys are not guaranteed to be provided with the vehicle. If spare keys are not found in the vehicle’s glove box, they are typically not included. However, occasionally a car may come with a spare key, in which case we will certainly send it to you. If you require an additional spare key, you can request one for an extra charge and additional time.
No, altering the mileage of a vehicle is illegal and unethical. Gmhcar.com strictly adheres to legal regulations and does not engage in any illegal activities, including odometer tampering.
RHD cars are rare in China and are typically imported from countries like Japan and Thailand. However, we do not recommend purchasing cars that have been modified from left-hand drive (LHD) to RHD.
Yes, generally, vehicle parts can be shipped with the vehicle, provided that we declare them truthfully to customs. However, please be aware that not all parts can be shipped with the vehicle; the specific situation needs to be analyzed case by case.
Yes, you can, but if we have already incurred costs by the time you cancel the order, you will need to bear these costs.
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(1) Before sending any money: You may cancel at any time before sending any money. Please notify us as soon as possible.
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(2) After payment: If we have received your payment, a cancellation fee of 50% of the invoice amount or US$2000, whichever is higher, will be charged. We will refund the remaining amount after deducting the fees, with expenses covered by your bank.
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(3) After sharing the shipping schedule: No order cancellations will be accepted, and no refund will be available.
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(4) Failure to provide accurate and required information: If Gmhcar.com is unable to process export/delivery procedures due to the buyer’s inability to provide accurate and required information within 30 days from the payment confirmation date, the deal will be considered canceled from the buyer’s side. The buyer will be charged according to the terms and conditions.
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(1) Existing Product Inquiry: Click on the ‘Inquire Now’ button on the detail page of the specific vehicle on our website
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(2) General Inquiry:
- Use the ‘Contact Us’ section on our website.
- Contact us via email at sales@gmhcar.com
- Whatsapp：+86 15315316901
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(3) Company Details:
- Mailing Address: 27th Floor, Changfeng Center, 1088 Yan ‘an West Road, Changning District, Shanghai, China.
- Phone Numbers: +86 15315316901
- Email: sales@gmhcar.com
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(1) Strict Inspection and Transparent Presentation: Provide standardized services such as the “259-item professional inspection”, covering vehicle structure, core components and accident history. Inspection results (including major accidents, water damage, fire damage, etc.) are clearly displayed in written reports to eliminate concealment of vehicle conditions.
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(2) Comprehensive Transaction Guarantees: If inspection results are inconsistent with the actual vehicle condition (e.g., concealment of major issues), guarantees such as “return and refund” are provided to reduce purchase risks.
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(3) Standardized Transaction Process: Vehicle sources are screened to ensure authenticity. Standardized contracts and transfer assistance are offered to clarify rights and responsibilities, reducing operational risks and disputes.
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(4) Brand Endorsement and Reputation: As a leading industry brand, it has built credibility through long-term operations. Its inspection standards and guarantee policies have been market-verified, effectively addressing customers’ purchase concerns.
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Return and Refund policy
I. Return Policy
1、Should the Buyer require an independent vehicle inspection after payment, negotiate with Gmhcar Platform. Latest inspection deadline: 3 working days from the vehicle’s arrival at the departure port warehouse.
2、Failure to raise objections to the vehicle within 3 working days of its arrival at the departure port warehouse will be deemed default acceptance of vehicle quality. No subsequent quality-related objections or claims against the Platform will be entertained.
3、For quality objections raised within 3 working days of the vehicle’s arrival at the departure port warehouse: follow the procedures below; shipment of the vehicle will be suspended during this period:
3.1 Application: Submit via sales@gmhcar.com, attaching a complete inspection report (with qualification), videos and photos of issues. Incomplete materials are invalid.
3.2 Review: A mutually agreed third party will re-inspect to confirm undisclosed major defects (e.g. engine/transmission failure, body structure repair) or significant inconsistencies with contracted configuration/mileage.
3.3 Handling: The Platform will assist with vehicle replacement or return. Incurred port storage and loading/unloading fees shall be borne by the liable party.
4、Once goods are released by Chinese Customs, no return or exchange is permitted.
5、In case of vehicle losses due to international transportation issues, Gmhcar Platform will assist the Buyer in claiming against the international carrier.
II. Seller Exemption Clauses
1、Gmhcar Platform reserves the right to refuse return if the vehicle is customs-cleared, registered, modified, or has been used by the Buyer for over 30 days.
2、For vehicle damage caused by the Buyer’s delayed pickup, customs clearance errors or force majeure: the Platform will only assist with coordination and assumes no return liability.
III. Refund Policy
1、$300 Refund Policy
1.1、Deposit Purpose: Buyer pays $300 to reserve the vehicle; Gmhcar initiates export procedures (inspection, verification, license application, etc.).
1.2、Refundable: Reserved vehicle fails export requirements during procedures → Full refund.
1.3、Non-Refundable: 1) buyer cancellation, or 2) failure to pay the 30% balance within 7 days. → $300 deposit deducted.
2、Gmhcar Platform’s refund policy also applies to the situations specified in 3.2 above.
3、If the Buyer agrees to vehicle replacement (after negotiation with Gmhcar), the Platform will refund part of the payment or the Buyer will pay the price difference—based on the gap between the replacement and original vehicle.
4、If the Buyer declines vehicle replacement (after negotiation with Gmhcar), the Platform will issue a refund to the Buyer.
5、Refund request processed within 48 hours. After approval, funds return to your bank account (original payment method) in 7-15 days.